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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tyler Askew

May 11, 2023

5  out of  5 rating by Tyler Askew
"After previously working there and being a customer for 5 years I have nothing but good things to say about Aaron Warren, Sissy, and the rest of his staff. Working there was a great experience. I got to see first hand how much Aaron and his staff care about their customers. Regardless if you are a customer or an employee he will make sure you are properly taken care of. If you want to make sure you are properly protected and not paying a penny more than you should then give them a call and ask for Sissy Spivey!"

Josh McMichael

April 25, 2023

5  out of  5 rating by Josh McMichael
"Zoie had excellent customer service! She was very kind and helpful. She gave me all of my options and even gave me more options that I didn't know I hadm she was solely focused on a satisfied customer!"

Carl Shafer

April 23, 2023

5  out of  5 rating by Carl Shafer
"Mindy was very pleasant and helpful when finalizing condo insurance for a rental in FL. She got me a great package with the coverage I needed. Highly recommended!!"

Rachel Roney

April 17, 2023

5  out of  5 rating by Rachel Roney
"Sissy is amazing, she made the conversion process so simple and explained everything so well."

Heidi Shafer

April 14, 2023

5  out of  5 rating by Heidi Shafer
"Mindy was so helpful in helping me get auto insurance after my move to Florida. She made sure I understood all my options and went over some the particular details that are peculiar to Florida. She also advised me how to get a discount by taking an online driving class and test. In these tight times, every dollar counts!"

Brandon Lee

April 13, 2023

5  out of  5 rating by Brandon Lee
"Service second to none!!!! Working through several issues has been very stressful for me. The crew at Aaron Warren State Farm has helped take some of that stress by working very hard to ensure my issues are addressed. Aaron, Mindy, Sissy and others have been so helpful to me even when I ask a lot from them. Thanks again guys!!!! Keep up the good work."
Profile photo of David Hamby

David Hamby

March 4, 2023

5  out of  5 rating by David Hamby
"Triston Carretti was a great help! Highly recommend speaking with him!!"

Rachel Freeny

March 1, 2023

5  out of  5 rating by Rachel Freeny
"Aimee and Aaron were wonderful to deal with. They helped me out with several policies and even went over some options with Rocket Mortgage. Definitely recommend for anyone searching for insurance!"

C Breau

February 3, 2023

5  out of  5 rating by C Breau
"Best customer service around! We began our relationship with this agency for an apartment rental policy for our son's apartment at Auburn while he was in college. We quickly moved all of our insurance business to them and have never regretted the move. Barbara was always on top of each update! The staff is always quick to respond and take care of our needs with updating and changing policies as needed. Sissy has recently been helping with our requests and is just as helpful. We are happy SF customers with this Team!"

Mark Carroll

January 19, 2023

5  out of  5 rating by Mark Carroll
"We have had our car insurance with them for a couple of years now and we just added our house. They always strive to give the best rates and are wonderful people to talk with."

Jerry House

January 15, 2023

1  out of  5 rating by Jerry House
"I was not satisfied what so ever. Mindy wrote me an insurance policy that I specifically asked for road side assistance and car rental. The wk before Christmas I was stuck outside my job in 14 degree weather because state farm couldn't find my insurance policy so my boyfriend and I we're stuck in my SUV for 14 hrs. We could of froze to death. I live almost 3 hours away from my hometown and thankful God sent an Angel to help us because my insurance was of no assistance. Mindy kept trying to send me more policies to fit my needs that I was under the assumption I was getting when she wrote my policy. After the incident she just kept saying, Omg!!! When clearly omg, can't help me when my policy was not written to fit my needs since day 1. They have not tried to correct the situation for me. I truly don't recommend this company after I endured this situation."

Rajai Flournory

January 6, 2023

1  out of  5 rating by Rajai Flournory
"Poor customer service. Statefarm is a good company, however Ammie, Mindy, and Cissy, ran me in circles for a simple explanation."

Riley Taylor

December 5, 2022

5  out of  5 rating by Riley Taylor
"Ammie Whiteley was amazing and made sure me and my wife had exactly what we needed to get on the road. Thank you so much!"

Michael Smith

December 1, 2022

5  out of  5 rating by Michael Smith
"Professional and quality help from Aaron Warren’s State Farm team. Cole was especially helpful and prompt while responding to our questions regarding home and auto insurance. He was able to provide us with exactly the insurance coverage we needed and at a better price than we had been paying with a different insurance company. Highly recommend this business!"

Nicole Piffko

October 20, 2022

5  out of  5 rating by Nicole Piffko
"Ammie called me this morning about my quote online. She was super helpful and so sweet! She was so friendly, and she understood my concerns! Thank you so much!"

Albert Smith

October 5, 2022

5  out of  5 rating by Albert Smith
"My experience was truly amazing with Ammie Whiteley, very knowledgeable and compassionate about all of my insurance essentials. I'm delighted to have chosen State Farm as an insurance provider."

David Busby

August 25, 2022

5  out of  5 rating by David Busby
"Aaron and his staff go above and beyond in customer service and making sure you have the coverage that fits. I recently reached out to Aaron about a home owners claim and he pointed me to some coverage I didn’t even know I had. The process was streamlined by his staff, came with a quick turnaround for dispersement, and saved me a significant amount of money in repairs. Thanks Aaron and team for keeping me covered!"

Linda Bullock

August 13, 2022

5  out of  5 rating by Linda Bullock
"I have had insurance coverage with State Farm for over 40 years. Since I started using Barbra Jackson, over 15 years ago, now located in Aaron Warrens office. I have always received exceptional service. She always goes the extra mile to handle any questions with any of my insurance needs. She is professional, courteous and you can see that she enjoys her job. If she were to move to another office I would follow."

Jessica Ruacho

August 9, 2022

5  out of  5 rating by Jessica Ruacho
"Barbara was so helpful in quoting and suggesting the different life policies available for my son. She also took the time to look over my existing policies to make sure my coverages were up to date!"

Dylan Holmes

August 3, 2022

5  out of  5 rating by Dylan Holmes
"I met Aaron when i was purchasing office equipment before we opened, good guy right here! Not only does supports local businesses, he also saved me a butt load on insurance. from $385 after we added the new kia with allstate down to $200 with state farm and 100x better coverage. go see him! Aaron Warren - State Farm Insurance Agent"

Jealexy Roman

July 29, 2022

5  out of  5 rating by Jealexy Roman
"Any issue I have is resolved within minutes whenever I call this office! They are knowledgeable, speedy, and helpful. Huge thanks to Cole for getting everything I needed within 10 minutes!"

Kyrstgen Glass

July 27, 2022

5  out of  5 rating by Kyrstgen Glass
"Very kind, efficient, and lovely people!! Answered every question I had and was very clear when explaining things I didn’t understand."

James Robinson

July 26, 2022

5  out of  5 rating by James Robinson
"Mrs. Barbara was very helpful setting up my life insurance policy."

Craig Parker

July 26, 2022

5  out of  5 rating by Craig Parker
"My experience with Aaron Warren and the team has been fantastic. Barbara Jackson has been incredibly helpful and prompt in saving me and my family some money. They truly enjoy helping others which is a breath of fresh air. Thanks y'all!"

Desi Doll

July 21, 2022

5  out of  5 rating by Desi Doll
"Great customer service and an insurance company that provides results. Special thanks to James and Cole for your assistance."